Details

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Coaching & Mentoring: Empowering To Drive Results

Introduction

This training programme will provide the concepts and basic skills for improving your performance in the organization through effective coaching & mentoring techniques. These systematic and structure concepts are easy to understand and practice at the workplace and daily life.

Learning Outcomes / Benefits

After this training workshop, participants will be able to:

• Establish the 3 basic foundations of coaching
• Practice the 5 coaching beliefs
• Practice the 6 Paradigms, emphatic listening and 2 techniques of effective feedback
• Establish the 7 steps in a coaching conversation

Key Content

Module 1: Back to Basics

• Coaching defined – what is the difference between Coaching, Mentoring, Consulting, Training and Counselling
• A paradigm shift implication: Being ambitious, courageous and resilient
• Why creating a high-performance culture?
• Potential barriers to coaching and mentoring: Age & Cultural differences
• Overcoming barriers through the Matrix Model and the 4Rs

Module 2: The Foundations of a Coach

• Attitude of abundance
• Instilling coaching beliefs
  • Believe in human potential for greatness and learns quickly
  • Fulfilling self actualization needs by adding value to others
  • Bring out the best in people to achieve quantum success by driving and owning results
  • Growing others to grow self and develops leaders and teams
  • Continuous improvement through discovery by collaborating and influencing
• The 6 paradigms of a GREAT coach
  • Purpose paradigm: Understanding the nature and objectives of coaching
  • Discovery paradigm: Find alternatives to achieve coaching goals
  • Analyze paradigm: Study feasibility of each alternative derived
  • Expressing paradigm: Remove negative emotions that pose as a barrier
  • Choice paradigm: Anchor and affirm decision consciously
  • Accomplishment paradigm: Setting an action plan towards coaching goals and prioritizes tasks

Module 3: From Being To Doing: Putting Knowledge To Work

• The 3 essential coaching skills
  • Empathic listening: Asking with an intention to act commercially and be consumer centric
  • ASKING – the secret formula: Invoking thoughts to think strategically
  • Feedback as a daily discipline to lead change and innovate
• The journey of a coaching conversation
  • Connect
  • Maintain
  • Question
  • Listen
  • Feedback
  • Suggestion
  • Goals
  • Action Plan
• Action coaching

Module 4: Mentoring: The Next Level

• Types of mentoring
  • Developmental mentoring: Promoting competency growth and increasing effectiveness in the workplace
  • Sponsorship mentoring: Moving toward career growth and personal development on top of current competencies
• Skills for mentoring
  • Desire: Establish your vision
  • Motivation towards growth: What drives you to have that vision?
  • Confidence: Do you have the capabilities and believe to achieve the vision?
  • Ask the right questions: Stimulating the thought process
  • Listen actively: Understand things not heard to get to the heart of things
  • Provide feedback: Define realigned understanding and perspectives
• Managing a mentoring relationship
  • Initiate: Set expectations of both parties
  • Facilitate: Beginning the mentoring process
  • Guide: Ensuring focus and accuracy
  • Support: Establishing sustainability of relationship and results
• Action mentoring

Target Audience

Supervisors, Executives, Managers and above