Details

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Supervisor Supercharge

Duration: 2 Days

Introduction

Being a messenger in the position of a supervisor is easy, but being an effective supervisor who can disseminate the vision and goals to the team and guide them to alignment is a skills can be learned.

Supervisors play a pivotal role in shaping the success of any organization, acting as the bridge between management and front-line teams. Effective supervision is not merely a job; it's an art, a science, and a skill that can be honed and perfected.

In today's dynamic and ever-evolving workplaces, the role of a supervisor has never been more critical. It demands a unique blend of qualities, ranging from exceptional communication and leading the team to achieve the goal together.

This training is designed to equip you with the knowledge, tools, and insights necessary to thrive in your role as a supervisor. It will be carried out in a heavy activity-based environment for effective learning.

Our goal is simple: to help you become a supervisor who not only manages but leads, who doesn't just instruct, but understand the needs of stakeholders, who doesn’t afraid to speak up to align the big picture, and who doesn’t shy away from guiding the team members to embark on the journey together.

So, let's embark on this journey together as we explore the art and science of being an effective supervisor.

Learning Outcomes

Upon completion of this program, the participants should be able to:

• Use effective ways to enhance working with others, through understanding others and own profile and the strength that comes with it.
• Learn to understand the needs of others and take right action through F.A.S.T principle.
• Guide team members for more effective results, through applying the Human Needs concept

Key Content

Module 1: Understanding Self & Others

• [Activity] The different leadership styles and which am I
• [Exercise + Discussion] Personality Test – What are my styles, preferred way of communication, and working style. How do I work with other people’s styles?

Module 2: Compass As Guide

• [Activity] Do we know the Objective in the things we do?
• [Theory] Understand The Problem From Different Perspectives.
• [Activity] Overcoming fear to speak up for more effective results.
• [Theory + Self Reflection] Prioritize for effective time management
• [Activity] Making a Conscious Decision is key to achieving sustainable results.

Module 3: Paid To Speak

• [Activity] Overcoming fear to speak up for more effective results.
• [Theory + Self Reflection] Prioritize for effective time management
• [Activity] Making a Conscious Decision is key to achieving sustainable results.

Module 4: Role As A Supervisor

• [Activity + Theory] The 4 Elements in being an effective Supervisor
• [Activity] The power of Tell.Show.Do to guide team members
• [Activity] Listen to understand the challenges/needs of stakeholders to build relationship in a TEAM

Module 5: The Psychological Needs Of Human

• [Theory] The Six Human Needs
• [Reflection] How are these 6 needs affecting my work and my life
• [Discussion] How can we leverage on these 6 needs for our own team

Module 6: Putting All Together

• [Activity]
  • Setting a GOAL as Compass
  • Understanding the style of self and others
  • Understanding the needs and challenges of the team
  • Clearing path through effective time management and making conscious decisions.
  • Explore possibilities to in the journey

Methodology

The course content will be delivered through experiential learning – activities and game debrief, reflections, short lectures, group discussions, group presentation and scenario discussion.