Details

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Leading For Results

Duration: 1 Day

Introduction

The Leadership development is essential for people managers who are leading teams of individual contributors, particularly as they transition from managing their own work to leading through others. As leaders take on greater responsibility for team outcomes, they must build trust, coach for performance, and shape a culture that supports collaboration, accountability, and results. The Leading for Results program is designed to help Marsh leaders strengthen these core capabilities so they can lead with greater confidence and impact.

This course is designed to help participants:

• Build confidence in the transition from leader of self to leader of others
• Strengthen trust and collaboration within their teams
• Use coaching techniques to improve performance, accountability, and growth
• Recognize team development stages and apply practical tools to support high performance

For Marsh, this program helps ensure nominated Marsh leaders are equipped to lead more effectively, drive stronger team outcomes, and create a more consistent leadership experience across the business. By investing in these leaders, Marsh strengthens its pipeline of capable people managers who can foster engagement, support talent development, and contribute to a high-performing culture.

Learning Outcomes

In the Leading for Results (LFR) program, participants will learn how to confidently manage the transition from an individual leader to a leader of others. They will discover how to maximize results and foster trust within their teams through coaching techniques. Finally, they will understand how to recognize and shape their team culture and guide their teams through the stages of development using a practical tool set designed for high team performance.

Key Content

Module 1 – Leading With Trust

• In this module participants learn how to confidently manage the transition from being a leader of self to a leader of others. They will explore essential strategies for building trust within their teams by creating a collaborative and supportive environment.

Module 2 - Coaching For Impact

• In this module of the LFR program, participants will discover how to maximize results and foster growth within their teams through effective 1:1 and team coaching techniques. They will learn how to ask effective questions to inspire insights and promote accountability and results.

Module 3 – Building High Performing Teams

• In this module of the program, participants will learn how to confidently manage the transition from being a leader of individuals to becoming a leader of managers. They will build a powerful vision to drive impact within their teams, leading to inspiration, buy-in and action.

Target Audience

The Leading for Results program is designed for Mercer, Guy Carpenter and Marsh Risk People Managers leading teams of individual contributors.

Methodology

This is a highly interactive training programme, whereby participants are to gain the learning points through classroom lecture, video presentation and practical test driving forklift.